Author: Mark
They were blown away with what they say in the product demo. It’s everything they were looking for. They’ve been using it like crazy and loving it. They’re getting an immediate ROI and we’re realizing big productivity gains. That’s according to Eric Robichaud, CEO of Mediawave, a trusted source for quality innovative products. More companies can’t get enough of Sage ACCPAC CRM -a comprehensive, award-winning, wireless and Internet-based Customer Relationship Management (CRM). It provides enterprise-wide access to vital customer, partner, and prospect information – anytime, anywhere.Sage ACCPAC CRM provides web and wireless access. You may use a standard browser, mobile phone, or wireless PDA. Using the optional solo replication feature, mobile users can work offline and later synchronize with the central server. In addition to enhanced email integration, you can also have two-way synchronization with Outlook contacts, calendar and tasks. Through Sage ACCPAC CRM’s web self-service, customers may access information or request services and support over the Web whenever they want. Customized client and partner portals allow customers to receive information based on their preferences, requests and history.Customization tools such as Enterprise Integration Server (EIS) that quickly modify all aspects of the system are in Sage ACCPAC CRM. Functional components that query ODBC-compliant databases and third-party software and extend your Sage ACCPAC CRM system out to different devices can be created with this software. Development and maintenance costs are reduced by its open architecture that allows integration with other applications. One of Sage ACCPAC CRM’s advanced features is its Automated Process Workflow and Customization capabilities like Computer Telephony Integration. Sage ACCPAC CRM CTI connects your Sage ACCPAC CRM system to TAPI phone switches. It expands upon some of the basic functions to optimize call center efficiency and meet the needs of your particular call center.sage crrm use the same 128-bit SSL encryption technology that is used to protect sensitive financial data in an online environment. This protects customers’ data and authenticates the validity of user logons. Your valuable data will be safeguarded and protected from possible sources of loss.
